Privacy Policy

Welcome to Sun PolliBloom! At perennials-store.com, we are passionate about connecting garden enthusiasts like you with the plants that bring beauty and sustainability to your outdoor spaces. Just as we care for our pollinators and plants, we are deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website and make purchases.

By using our site, you agree to the practices described in this policy. We encourage you to read it thoroughly to understand our commitment to your privacy.

1. Information We Collect

To provide you with a seamless and personalized gardening shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Information: When you create an account, place an order, or contact our customer care team, we collect information such as your name, email address, shipping address, billing address, and payment details (processed securely by our partners).
• Transaction Information: Details about the plants and products you purchase, including payment method (Visa, MasterCard, JCB, PayPal).
• Technical and Usage Data: We automatically collect information about your device and how you interact with our site, including your IP address, browser type, pages visited, and the time spent on our site. This helps us improve your experience and is gathered through cookies and similar tracking technologies.
• Communications: Records of any correspondence if you contact us via email at [email protected].

2. How We Use Your Information

We use your information solely to enhance your experience with Sun PolliBloom and to fulfill our commitment to providing you with quality plants and gardening resources.

• To process and fulfill your orders, arrange shipping, and provide order confirmations.
• To communicate with you about your orders, account, and our products, and to respond to your inquiries.
• To improve our website, product offerings, and customer service based on your feedback and usage patterns.
• To prevent fraud and enhance the security of our website and transactions.
• With your consent, to send you promotional emails about new plants, gardening tips, and special offers (you may opt out at any time).

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We only share your data under the following circumstances:

• Service Providers: We share necessary information with trusted third-party service providers who assist us in operating our website, processing payments (such as PayPal and credit card processors), fulfilling orders, and delivering products. These partners are bound by contract to use your information only for the services they provide and in compliance with applicable privacy laws.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Sun PolliBloom, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but will remain subject to this Privacy Policy.

4. Data Storage and Security

Sun PolliBloom is based in the United States, and we serve customers globally (with the exception of Asia and some remote regions). Your information may be stored and processed in the United States or other countries where our service providers operate.

We implement robust security measures to protect your data. All transactions on our website are encrypted and processed through PCI-compliant systems. We never store your complete payment details on our servers. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Update: You can access and update your personal information by logging into your account on our website.
• Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email.
• Data Deletion: You may request deletion of your personal information by contacting us at [email protected], subject to our need to retain certain information for legal or business purposes.
• Cookie Preferences: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files stored on your device that help us remember your preferences and shopping cart items.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookies through your browser settings. Note that blocking cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us. We are here to help!

Thank you for trusting Sun PolliBloom with your gardening needs and your personal information. We are honored to be a part of your sustainable gardening journey.

Happy Gardening!
The Sun PolliBloom Team